The following terms and conditions are accepted when you use our website. These terms and conditions are subject to change at any time with or without prior notice from customdesignpckaging.com. We recommend frequent reading of this page.
We use materials that belong to Customdesignpckaging.com to create the printed product. These materials are not offered for sale or transfer to another party. We reserve the right to give out free samples of your printed goods and display them on our website.
It is important that you read the terms and conditions cautiously. By using this website, you consent to the Terms and conditions of this page. Custom Design Packaging retains the right to make changes to any part of our website or Terms and Conditions at any time, with or without prior notification to our website’s visitors and customers. The updated Terms of Services will incorporate the changes to our website and be posted on our website. All the changes will go into effect right away. Your continued use of our website following the posting of such modifications will signify your acceptance of such changes.
Copyright Notice
All materials utilized on this site are the property of Custom Design Packaging (www.customdesignpackaging.com), and duplicating or altering the material in any capacity isn’t permitted without lawful authorization from the site proprietors.
User Conduct on Our Website:
You agree that you don’t give any material through our site that is not legitimate or has no copyrights from outsiders, except if consent is taken from them. You additionally agree that the material given through the site or legitimately isn’t revolting or questionable in any capacity. You consent to giving the right data to convey your items and any abuse of our site that conflicts with the T&Cs can bring about the legitimate move being made. Custom Design Packaging doesn’t have power over substances posted by different site guests. We can’t be considered answerable for any substance you may discover deceiving, hostile, foul, or questionable.
As a client, you agree that you reserve each privilege to submit the request on our site for the items with the goal that we can make the items for your benefit. Additionally, you concur that you are of legitimate age and can introduce yourself in legal procedures if you have to. By utilizing our site, you consent to our protection arrangement and concur that you have perused and comprehended the Custom Design Packaging security approach and comprehend that it can utilize your data and business data as referenced in the Privacy strategy. If it’s not too much trouble, visit the connection to peruse our security arrangement.
Limitation of Liability
Not the slightest bit is our Total Liability increment more than the sum paid to us for your request or mentioned administration. On no occasion will Custom Design Packaging or its licensors, providers, merchants, their officials, chiefs, representatives, or operators be obligated for any unique, accidental, aberrant, or noteworthy harms of any sort or any harms at all subsequent from loss of utilization, information, or benefits, regardless of whether Custom Design Packaging has been instructed concerning the chance of harm, emerging out of or regarding the utilization or execution of the site or of inability to give items or administrations that you request from Custom Design Packaging or its partners, including without restriction, harms emerging from botch, oversight, infection, deferral, or interference of administration. On no occasion will Custom Design Packaging be obligated or liable for any harms or outcomes emerging from or identified with your improper or unapproved utilization of this site or its substance?
Return and Refund Policy:
Because our printing products and other services are customised, you must contact Custom Design Packaging within seven business days of receiving your order if the supplied product is flawed or does not meet your expectations. We are unable to give you a refund or credit, however we will reprint your initial order if there was a mistake or a problem with it. We will be happy to replicate the products at no additional cost if our analysis reveals a packing fault that corresponds with your complaint. Our goal is to rectify any problems and guarantee that you get packaging that adheres to your standards and specifications. You must provide us digital images of the product defect or return the entire original order to us at your expense within seven business days of receiving the original order delivery in order to receive a reprint of your original purchase. Charges for processing expedited orders are not refundable.
At Custom Design Packaging, we provide the utmost consideration to upholding high quality standards during the printing and production processes of all our customised packaging. Despite our best efforts, we do accept that unexpected mistakes can occasionally happen. To make sure you’re satisfied
- Verification of Final Proof:
Before moving forward with printing, we strongly advise you to carefully study and approve the final proof. You can check if the design and specifications satisfy your needs at this stage.
- Reporting Damaged or Non-Compliant Packaging:
Please contact us within five business days of receiving the shipment if the packaging you receive is damaged or does not adhere to the criteria mentioned in your order. Please send us any digital pictures or videos that demonstrate the problem with the product so we can better understand the situation.
- Evaluation and Potential Return:
Depending on the circumstances, we might require you to send the package back to our manufacturing facility within 30 days of informing us of the problem with the product you received. When the returned package is received, our committed Quality Assurance (QA) team will carefully inspect the packaging and take into account the problem you have highlighted in the digital photographs or videos you have supplied. We at Custom Design Packaging are dedicated to supplying the best packaging and offering top-notch customer service. We further demonstrate our commitment to your pleasure with our return policy. Please don’t hesitate to get in touch with us at contact@customdesignpackaging.com if you have any more queries or worries. We appreciate your participation and look forward to immediately and professionally resolving any difficulties that may arise.
- Reproduction or Refunds:
We will be happy to replicate the products at no additional cost if our analysis reveals a packaging fault that corresponds with your complaint. Our goal is to rectify any problems and guarantee that you get packaging that adheres to your standards and specifications.
We at Custom Design Packaging are dedicated to supplying the best packaging and offering top-notch customer service. We further demonstrate our commitment to your pleasure with our return policy. Please don’t hesitate to get in touch with us at contact@customdesignpackaging.com if you have any more queries or worries. We appreciate your participation and look forward to immediately and professionally resolving any difficulties that may arise.
Payment, Order Placement, and Cancellations
On our website, all price information is displayed in U.S. Dollars (USD). Orders will only be paid in US dollars. We will not begin working on the orders you place for printing projects or other services until a full payment including all charges, taxes, shipping, and handling fees are made by the credit card or paid by the user of our website with an approved payment method. This is due to the custom nature of the printing products and other services we provide. We demand proof approval (whether it be an electronic file or a hard copy) of the printing items or other services that are being ordered as part of the order placement process for visitors and customers of our website. The printing projects are sent to press when the customers have approved the final proof. No changes are permitted to the artwork files, job requirements, or printing turnaround time once a printing project has been accepted by the customer and sent to press or via our website. After the proof has been approved, you only have four hours to cancel the order. A $25 fee and 5% of the total order value will be assessed before the order is cancelled for such cancellations. Orders that are more than 24 hours old can still be cancelled. A 50% fee of the entire order amount will be charged for such cancellations to reimburse the work done in our prepress department and cancellation-related expenses. We cannot promise that your order will be cancelled after the allotted 24-hour period.
Design Orders
Custom Design Packaging doesn’t give discounts or credits for any structure administration orders. All structure arrangements, once set, are conclusive and non-refundable.
Clients Submitted Artwork/Files
Our creators and experts make electronic verifications from the site clients or clients’ submitted works of art/documents. We necessitate that your submitted fine art/records must be, in any event, 300 DPI (dabs per inch) goals at the last size and the CMYK position. Suppose your records are not submitted at 300 DPI at the last size and are not in the CMYK group. In that case, we won’t be liable for printing as obscured, contorted, or pixelated and shading changes related to the transformation to CMYK. You are answerable for the exactness of your print-prepared fine art/records, including any issues regarding the direction or arrangement of the pages of your submitted archives. Even though we avoid the potential risk of losing your submitted work of art/documents, we are not liable for harm or loss of your fine art/records. By transferring work of art/documents to our site, you concur that you are a legitimate proprietor of all material you are transferring or have just gotten suitable rights to utilize such material. We can decline a request that we would like to think might be illicit in nature or encroachment on the privileges of any outsider. You acknowledge full lawful risk for the substance of material prepared and imprinted for your sake and under your directions. We maintain whatever authority is needed to decline a request without unveiling an explanation. If it’s not too much trouble to note, we don’t acknowledge hostile, foul, or inappropriate material for printing.
Evidence and Color Accuracy
We require the clients and clients of our site to affirm verification of an electronic document of the printing items or different administrations they request. Activity will only be sent to the press with your endorsement of evidence. You must sign in to their record and monitor their verification. We are not subject to delays in the request brought about by the client’s non-endorsement of the confirmation. If it’s not too much trouble to comprehend, the turnaround times referenced in our site start after endorsement. You’re off the evidence. It would be ideal if you audit your confirmation completely before endorsement. You should check it against the first record for potential blunders in design, duplicate, dividing, accentuation or picture position and extent, drains, harvests, and last content. Electronic evidence doesn’t show straightforwardness, overprint issues, or shading change from RGB to Pantone or CMYK. It would be ideal if you noted the utilization of UV covering or overlay may influence or change the presence of the printed hues. We are not at risk for the last shading appearance of an overlaid product(s).
The client is completely liable for everything contained in the last endorsed confirmation. We will duplicate shading from submitted print-prepared records as intently as expected; however, we can’t coordinate shading and thickness. In light of inborn impediments with the printing procedure, the exactness of shading generation isn’t ensured just as much as neighboring picture ink necessities. By submitting a request with us, you consent to this constraint. We will attempt our best to coordinate the angle thickness of each shading. Yet, we acknowledge no duty regarding shading variations between submitted documents, the last printed piece, or the genuine work of art or item they speak to. By no means will reproduction be regarded for shading varieties that have happened during the printing procedure. We are not at risk for shading coordinating or ink thickness on screen proofs that you favor. We will ensure shading exactness and match if you request printed version evidence. If it’s not too much trouble, note that printed confirmation costs extra.
No Liability for Errors
On account of any blunders in the last printed item which fall under the referenced mistakes, Custom Design Packaging won’t be considered answerable for:
- Any spelling, language structure, or text style botches
- Percolating marks and graphic punctuation
- Breaks in folds, editing imprints, or passing on lines.
- Overprinting
- The contrast in the completed item size
- The product is shipped flat and pre-assembled.
Posse Printing
www.customdesignpackaging.com doesn’t utilize posse printing for most printing items. Now and again, depending on the prerequisites of our site client and client, we may pick a printing strategy most appropriate for a specific print thing or thing.
Overwhelms/Underruns
We will ordinarily convey the specific amount of requested products and a little extra sum. There is no additional charge for the extra sum. In case of an under-run, we will charge for the genuine amount conveyed. We mostly follow the acknowledged exchange practice of conveying, give or take, 5% of the arranged amount.
Creation Speed, Shipping, and conveyance of requests
Creation speed and printing turnaround time starts AFTER your work of art/records has been transferred, explored, and acknowledged by our Prepress division, you have affirmed the press-prepared evidence (regardless of whether an electronic document or printed version) and a full installment including postage charges has been made. During the request arrangement process on our site, you can choose creation speed, demonstrating several business days required for printing your request and preparing it for turnover to the transportation organization for shipment. Your endorsement of verification must be received before 11 AM Central Standard Time (CST). We put forth all attempts to print and boat your requests opportunely. In no situation will The Custom Design Packaging be subject to any considerable harm coming about because of any deferral in shipment or conveyance. You make a deal to avoid holding The custom design packaging at risk for shipment delays brought about by terrible climate, shipping organization delays, customs issues, or some other conditions past our immediate control. In the event of deferral because of specialized issues because of hardware disappointment during the printing procedure, sped-up charges will be discounted.
Requests can’t be dropped because of postponement in the printing procedure. You consent to pay all traditional obligations and charges on great delivered to their particular areas. The clients must plan to clear traditions for shipments conveyed outside the United States. www.customdesignpackaging.com offers Free 5 Business Days Ground Shipping to any ONE LOCATION PER ORDER inside the USA with no amount or weight limit. Delivery to extra goals will be charged extra. We don’t ensure transportation and conveyance travel times and are not answerable for the delay, misfortune, harm, or robbery of the printing items during transportation and conveyance. The www.customdesignpackaging.com won’t obligate for harm that happens in delivery. Lost or harmed shipment cases can be recorded 20 days from the bundle shipment date. If you give us an inaccurate shipment conveyance address or, in any case, make a blunder in the accommodation of the total conveyance address, we will charge extra postage charges for re-shipment.
Shipping Method
- We will provide the fastest and safest method for shipping.
- We will deliver the boxes within 6 to 8 business days.
- Free shipping all around the United States, Canada, and the UK.
- We will provide tracking numbers (Waybill) number of your package.
- We will assist you with any query regarding your packaging’s status.